1. Legal Requirements

No person under the age of 18 or the relevant age of legal capacity on the relevant jurisdiction of the user of Web-site (“Legal Age”) shall use the services and any person not being of the Legal Age who uses the services shall be considered breaching the Terms and Conditions, unless the account was registered by their parents and/or guardians and provided the consent to do so. Such consent can be given in the form of conclusive actions, such as using parent/guardian payment instrument, etc. The Company reserves the right to request proof of age at any stage to verify that persons not being of the Legal Age are not using the services. The Company may cancel a person's account and exclude a person from using the services if proof of age is not provided or if the Company suspects that a person using the services is not being of the Legal of Age.

You hereby understand and accept that the Company is unable to provide you with any legal advice or warranties in respect of your use of the Services and the Company shall not make any representations whatsoever as to the legality of the Services in your jurisdiction. Using the services on the Website is at your sole option, discretion and risk, and you are solely responsible for ascertaining whether it is considered legal in your jurisdiction.

The Company forbids to open the accounts, and/or make any deposits by customers who are residents (or citizens) of specific jurisdiction. Such list may be changed by the Company from time to time with or without notice. You hereby agree that you are not allowed to open any account, nor attempt to use your account, if you are resident or residing in any of the banned jurisdictions, otherwise your account will be blocked. The Company may at its sole discretion take a decision regarding funds placed on blocked accounts.

The Company does not intend to enable you to violate the applicable law. You hereby give all representations, warranties and agree that your use of Website services complies with all applicable laws, statutes and regulations. The Company shall not be responsible for any illegal or unauthorized use of the Website services by you. By continuing using the services of the Website you agree that you bear all the responsibility for the legality of your use of services of Website in your jurisdiction.

You are fully responsible for any applicable taxes and fees resulting from the use of the Website.

2. AML and Verification

In consideration of the rights granted to you to use the services, you hereby give your representations, warranties and covenants that:

- You are not under the age of 18 or any legal capacity age required to use Our Website;

- You are the entitled owner of the money in your account and all details provided by you to the Company either during the registration process or at any time thereafter, including as part of any payment deposit transaction, are true, correct and complete and match the name(s) on the credit/debit card(s) or other payment accounts to be used to deposit or receive funds in your account;

- You fully understand the methods, rules and procedures of the services and Internet gaming in general. You will not commit any acts or that damage the reputation of the Company;

- the money on your account are the proceeds from the activity that is legal.

By accepting the Terms and Conditions you authorize us to undertake any verification checks we may require or that may be required by the third parties (including, regulatory authorities) to confirm your identity and contact details. You understand and agree that verification and confirmation of your identity shall be carried out from time to time. You may have up to 30 (thirty) calendar days to forward the documents requested. At the same time, the Company reserves the right to consider the submitted documents within 30 (thirty) calendar days. In case of failure to provide documents, the Company reserves the right to close your account.

If any information that you have provided is untrue, inaccurate, misleading, does not match your ID or otherwise incomplete we reserve the right to close your account immediately and/or prevent you from using the services, in addition to any other action that we may choose to consider appropriate.

If we are unable to confirm you are of the Legal Age then we may suspend the activity of your account. If a fact that you were under the Legal Age at the time you made any gaming transactions, then:

-your account will be closed;

- all transactions effected during that time shall be considered null and void, and all related funds deposited by you shall be returned;

3. Username, Password and Security

Upon opening the account, you shall not disclose (whether deliberately or accidentally) your username and password to anyone else. If you have lost or forgotten your account details you may recover your password by following the instructions on the Website

You are entirely responsible for maintaining the confidentiality of your password and you have sole responsibility for any and all actions effected on your account. You shall be liable for losses incurred by you or any third party using your account.

You shall notify the Company immediately of any unauthorized use or any other breach of security. If requested you agree to provide The Company with evidence of such breach or unauthorized use. The Company shall not be liable for any loss that you may incur as a result of someone else using your password, either with or without your awareness.

You cannot transfer, sell, or pledge your account to another person. This prohibition includes the transfer of any assets of value of any kind, including but not limited to ownership of accounts, deposits, rights and/or claims in connection with these assets, legal, commercial or otherwise. The prohibition on said transfers also includes however is not limited to the encumbrance, pledging, assigning, usufruct, trading, brokering, hypothecation and/or gifting in cooperation with a fiduciary or any other third party, company, natural or legal individual, foundation and/or association in any way shape or form

4. Deposits and Withdrawals to/from the Account and Refund Policy

If you wish to participate in using any activity on the Website, you should deposit money in your account.

You agree that:

- the money that you deposit in your account does not originate from any illegal activity or source; and

- You deposit funds into your account for the purpose of playing, and not for any other purpose, and therefore you agree not to recall previous transactions, not to cancel them in any other way, and in any such event stipulated, you agree to return and reimburse us such undeposited funds, including any costs incurred by us in the process of collecting your deposits.

The Company does not accept 3rd party deposits, i.e. a friend, relative, partner, husband or wife. You shall deposit from an account/system or credit card that is registered in your own name. If during our security checks we discover that this has occurred, all winnings will be forfeited and sent back to the original party and the original deposit to the legal owner of the account/Credit Card.

If bank transfer is required to return the money to the legal owner, all bank charges will be borne by the receiver.

We do not accept cash funds sent to us. We reserve the right to use third party electronic payment processors and/or financial institutions to process payments made by and to you in connection with your use of the services. To the extent that they do not contradict the terms hereof, you agree to be bound by the terms and conditions of such third-party electronic payment processors and/or financial institutions.

By depositing money, you agree that you shall not make or attempt to make any chargebacks, and/or deny or reverse any payment that you have made and you shall reimburse the Company any charge-backs, denial or reversal of payments you effected and any losses suffered by the Company as a consequence thereof.

In case of suspicious or fraudulent payment, including the use of stolen credit cards or any other fraudulent activity (including any charge-back or other reversal of a payment) and including depositing with a purpose of money exchange between payment systems the Company reserves the right to block your account, reverse any made pay-out and recover any winnings. We are entitled to inform the relevant authorities (including credit reference agencies) of any payment fraud or other unlawful activity and leave the right to employ collection services to recover payments. However, under no circumstances shall the Company be liable for any unauthorized use of credit cards, regardless of whether or not the credit cards were reported stolen.

Due to the nature of the services (the supply of digital content which is not supplied on a tangible medium) after you refill the balance you thereby loss your right of withdrawal from the Service, however such right of withdrawal and corresponding refunds may be kept if envisaged by the applicable legislation. Every request for withdrawal shall be addressed to our support team via support button

You hereby acknowledge that your account is not a bank account and is therefore not insured, guaranteed, sponsored or otherwise protected by any banking or other system insurance. The interest is not accrued on the money in your account.

You acknowledge and agree that all currencies’ exchange rates, might be changing from time to time and the Company is not responsible for any exchange rate changes.

You agree the cost of all goods and/or services or other additional services you ordered through the Website, may include additional expenses, inter alia, all possible taxes, charges, etc. You agree to pay such expenses while paying the corresponding amounts on the Website. Payment service provider only facilitates a payment for the amount indicated by the Website, and it is not responsible for bearing by user of the Website the aforementioned additional funds/expenses. By placing the order on the Website, you confirm that you do not violate legislation of any country. Also, by accepting these Terms and Conditions, you, as сardholder, confirm that you are entitled to use Services offered via the Website. By starting to use the Website’s Services you bear legal responsibility for not violating the legislation of any country where this Service is being used, and confirm that the payment service provider is not responsible for any such unlawful or unauthorised violation. Please note that only you, as the cardholder, are responsible for paying for all goods and/or services you have ordered through the Website and for any additional expenses/fees that can be applied to this payment. Payment service provider acts only as the executor of the payment in the amount stated by the Website, and it is not responsible for pricing, total prices and/or total sums. In case there is a situation when you do not agree with the aforementioned terms and conditions and/or other reasons, we ask you not to proceed with the payment, and, if necessary, contact directly the administrator/ support of the Website.

For our steps to ensure we prevent all transactions with funds achieved through illicit or illegal activities and prevent money laundering in general, please view our KYC-AMLPolicy

5. Fraud and Criminal Activity, Collision and Cheating

The following activities shall be prohibited and constitute a material breach of the Terms and Conditions:

- providing information to third parties;

- using an unfair advantage or influence (commonly known as cheating), including the exploitation of bugs, loopholes or errors in our software, the use of automated players (also known as “bots”); or the exploitation of an “error”;

undertaking fraudulent activities to your advantage including the use of a stolen, cloned or otherwise unauthorized credit or debit card as a source of account deposits;

- taking part in any criminal activities including money laundering and any other criminal activity;

- colluding or attempting to collude and intending to participate, directly or indirectly, in any collusion scheme with any other player in the course of any game you play or will play on the Website.

We reserve the right to suspend, revoke or cancel any transactions if we suspect that you are trying to abuse.

The Company shall take all reasonable steps to prevent collusion or any attempts to collude; detect them and the corresponding players; and deal with the corresponding players accordingly. We will not be liable for any loss or damage which you or any other player may incur as a result of collusive, fraudulent or other illegal activity or cheating and any action we take in this respect is at our sole discretion.

If you suspect a person is colluding, cheating or undertaking a fraudulent activity you shall as soon as possible report this to us by e-mail.

If the Company has a suspicion that you may be engaging in or have engaged in fraudulent, unlawful activity, including, without limitation, money laundering activities, or perform any actions in violation of the Terms and Conditions, your access to the services may be terminated immediately and/or your account may be blocked. If your account is blocked in such circumstances, the Company is under no obligation to refund to you any funds that may be in your account. The Company shall be entitled to inform relevant authorities, other online service providers and banks, credit card companies, electronic payment providers or other financial institutions of your identity and of any suspected unlawful, fraudulent or improper activity and you shall cooperate fully with the Company to investigate any such activity.

You shall use the services only in good faith towards both the Company and other players using the services. In the event that the Company deems that you have been using the services or the software in bad faith the Company shall have the right to block your account and any other accounts you may hold with the Company and the Company shall be entitled to retain all funds therein. You hereby expressly waive any future claims against the Company in such regard.

6. Other Prohibited Activity

You shall not use any abusive or aggressive language or images; swear, threaten, harass or abuse others, or behave in this manner towards the Company staff that operate or support the Website.

You shall not attempt to gain an unauthorized access to the Website, the servers where the Website is stored or any server, computer or database connected to the Website. You shall not attack the Website via a denial-of-service attack or any similar type of attack. In case this provision is breached we shall report any such breach to the relevant law enforcement authorities and we shall co-operate with those authorities by disclosing your identity to them. In the event of such breach your right to use the Website will cease immediately.

We shall not be liable for any loss or damage caused by a denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material that you suffer as a result of using the Website or downloading any material posted on the Website, or on any website linked to the Website.

The company reserves the right to inspect and audit activities performed by a player. If any fraudulent actions or those aimed to benefit from website's vulnerabilities are revealed during inspection, the company may decide to restrict the access to Website as well as temporarily or permanently block the user's account.

7. Duration of the agreement

Until you have received a confirmation from us stating that we have closed your account, you shall remain responsible for any activity on your account between the time when you send us an email and the time when your account is closed by the Company.

The Company reserves the right to collect fees, surcharges or costs incurred before you close your account. In the event that your account is closed, suspended or cancelled, no refund shall be granted, no other credits (e.g. bonuses, comp point etc.) shall be credited to you or converted to cash or other form of reimbursement, and you will have no further access to your account.

Upon the closure of your account subject to any rights or obligations which have accrued prior to such closure, neither party shall have any further obligation to the other hereunder.

The Company may block orand close your account (including your username and password) immediately without notice:

- if for any reason we decide to terminate provision of the services in general or in particular to you;

- if your account is associated in any way with any existing account that has been closed;

- if your account is associated with, or related to, existing blocked accounts, we may close your account, irrespective of the nature of this relationship, and the registration details provided on mentioned accounts; or for any other reason we consider appropriate. Save for as otherwise provided herein, upon closure any balance in your account shall be returned to you within a reasonable time of your request, subject always to our right to deduct any amounts owed by you to us;

- you are trying to hack into the system or are involved in collusion;

- if you tamper or attempt to tamper with the software in any way;

- if you are committing any offence e.g., by attempting to access the Website from a jurisdiction where such access is considered to be illegal;

- if you publish any actual or potentially defamatory, offensive, racist, harmful or obscene language or material.

If your account remains inactive for a continuous period of 6 (six) months or more, we may close or suspend your account and reset your account balance to zero. Prior to the account closure you will receive a warning notice to your email. In the event of such account closure, the Terms and Conditions shall be terminated automatically from the date when such termination takes effect.

Your inactive Account shall be closed with an electronic notice (or an attempted notice) using your contact details. In the event of any such termination from our side, except to the extent that such closure and termination is made due to your prohibited activity, we shall refund the balance of your account to you. If we are unable to connect you, the funds shall be remitted to the relevant gaming authority or to the Company.

8. IT Faults

Whenever unexpected system errors, bugs or problems occur in the software or hardware we use to operate the Website, we shall take immediate steps to fix the problem. we shall take immediate steps to fix the problem.

9. Errors and Omissions

A number of circumstances may arise where a payment is made with errors from the Company's side (for example, we mis-state any terms of as a result of an obvious error or data input error or as a result of a computer malfunction, as well as an error can be made by us as reward awarded to you as a result of manual or automated input error).

The Company reserves the right to refuse, restrict, cancel or limit any bet.

If you are incorrectly awarded any winnings as a result of any human error or any bug, defect or error in the software, or the failure of the relevant games product or the software to operate in accordance with the rules of the relevant game, then the Company shall not be liable to pay you any such winnings and shall immediately inform the Company of the error and you agree to refund any such reward that may have been awarded to you as a result of such error or mistake.

Neither we (including our employees or agents) nor our partners or suppliers shall be liable for any loss including loss of reward that results from any error by us or an error by you.

The Company and its respective licensees, distributors, parents, subsidiaries, affiliates and all of their officers and directors and employees shall not be liable for any loss or damages which may be caused by the interception or misuse of any information transmitted over the Internet.

10. Limitation of Liability

You hereby agree that you are free to choose whether to use the services on the Website and you do so at your sole option, discretion and risk.

The work of the Website is subject to the Terms and Conditions. We do not make any other promises or warranties regarding the Website or the products offered via the Website and hereby exclude (to the full extent permitted by the law) all implied warranties in this respect.

The Company shall not be liable in contract, tort, negligence, or otherwise, for any loss or damage, including but not limited to the loss of data, profits, business, opportunities, goodwill or reputation as well as business interruption or any losses which are not currently foreseeable by us arising from or in any way connected with your use, of any link contained on the Website. The Company shall not be responsible for the content contained on any Internet site linked to from the Website or via the services.

11. Breach of the Terms and Conditions

You will be required to fully cover costs or expenses for us (including legal fees) and any other charges that may arise as a result of a violation of the Terms and Conditions by you.

You agree to fully indemnify, defend and hold the Company, its partners and their respective companies and their respective officers, directors and employees harmless immediately on demand from and against all claims, demands liabilities, damages, losses, costs and expenses, including legal fees and any other charges whatsoever, howsoever caused, that may arise as a result:

- of any breach of the Terms and Conditions by you;

- violation by you of any law or the rights of any third party;

- use by you of the services or use by any other person accessing the services using your user identification, whether or not with your authorization; or

- acceptance of any rewards received in that way.

In cases when you are in a major violation of the Terms and Conditions we reserve the right but are not required to:

- provide you with the notice (using your contact details) that you are in a violation of the Terms and Conditions requiring you to stop the continuation of the violation;

- suspend your account, making you unable to place bets or play games on the Website;

- close your account with or without a prior notice from us;

- withdraw from your account the amount of any pay-outs, bonuses or winnings which you have acquired as a result of any major violation;

We have the right to disable your user name and password if you fail to comply with any of the provisions of the Terms and Conditions.

12. Personal Information

We are required to comply with data protection requirements in the way the Company uses any personal information collected during your visit to the Website. We therefore take our obligations in relation to the way we use your personal information very seriously. The Company shall handle all personal information provided by you strictly in accordance with the Privacy Policy.

By providing us with the information you agree with our right to process your personal information for the purposes described in the Terms and Conditions or purposes of Website administration or compliance with the legal or regulatory obligation.

It is the Company’s policy not to disclose any personal information to anyone except to the employees that need an access to your data to provide you the services.

We will retain copies of all your communications with us (including copies of any emails) in order to maintain the accurate records of the information that we have received from you.

13. Complaints and Notices

If you wish to make a complaint regarding the work of Website, as a first step you should as soon as reasonably practicable contact support service about your complaint.

In the event of any dispute, you agree that the records of the server shall act as the final authority in determining the outcome of any claim.

You acknowledge that our random number generator will determine the outcome of the games played on the Website and you accept the outcomes of all such games. If there is any discrepancy between the gaming results on your computer and the results on our server, the results on our server shall be final and binding. If there is any discrepancy between your on-screen display and the balance in your account, the balance held on the Company’s server is deemed to be the balance in your account and this determination shall be final and binding. You shall forfeit any amounts shown to be in your account that result from human error or technical default.

14. Events outside control

The Company shall not be liable or responsible for any failure to perform or delay in performance of any of our obligations under the Terms and Conditions that is caused by events outside our reasonable control, including, without limitation, acts of God, war, civil commotion, interruption in public communications networks or services, industrial dispute or DDOS-attacks and similar Internet attacks that may have an adverse effect (force majeure).

Our performance is deemed to be suspended for the period the force majeure event continues and we will have an extension of time for performance for the duration of that period. We will use our reasonable endeavors to bring the force majeure event to a close or to find a solution by which the Company obligations may be performed despite the force majeure event.

Allgemeine Geschäftsbedingungen (öffentliches Angebot)